Frequently Asked Questions

Everything you need to know about shopping for your home at Dshop.

What are your standard shipping times for furniture?

Most furniture items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.

Do you offer white-glove delivery and assembly services?

Yes, we offer premium white-glove delivery for an additional fee on select large furniture items, which includes room-of-choice delivery and full assembly.

What is your return policy for home decor?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Are the materials used in your products eco-friendly?

Dshop is committed to sustainability. Many of our collections feature FSC-certified wood, recycled textiles, and non-toxic finishes.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards, PayPal, and flexible financing options like Affirm and Klarna to help you budget for larger home purchases.